Terms & Conditions – Blendingmind (UK&EU)

1. Introduction & Scope

These Terms & Conditions (“T&Cs”) govern all contracts between you (“Customer”) and Blendingmind (“we”, “us”) regarding services provided via:

• Online channels (email or contact form at www.blendingmind.com)
• In-person sessions, courses, and retreats

Note: Retreats are leisure services with fixed dates and are governed by separate Retreat Terms & Conditions, linked to each retreat booking.

These T&Cs apply worldwide. Mandatory consumer protection rights under your local law remain unaffected.

2. Operator & Contracting Entities

Blendingmind.com is operated by:

• Blendingmind UK Ltd, registered in England & Wales (Company No. 16941540)
• David Schiesser, Sole Trader (United Kingdom)

The legally responsible provider will be clearly indicated at the time of booking and in the booking confirmation.
Contact: blendingmindukltd@gmail.com

3. Nature of Services

Services include spiritual, intuitive, and educational offerings such as:

• Mediumship sessions
• Intuitive guidance
• Spiritual mentoring
• Energy-based relaxation sessions
• Personal development consultations
• Courses, workshops, and retreats

All services are provided exclusively for personal insight, reflection, and development. No specific outcomes are guaranteed.

4. No Medical or Therapeutic Services (Germany: HeilPrG Clarification)

Services:

• Do not constitute medical treatment
• Do not constitute psychotherapy
• Do not constitute healthcare services
• Do not constitute alternative medical practice

No diagnosis is made.
No illness is treated.
No healing claims are made.

For customers residing in Germany:
The services do not constitute the practice of medicine within the meaning of §1(2) Heilpraktikergesetz (HeilPrG). No activity requiring permission under §1 or §3 HeilPrG is performed.

5. Booking & Contract Formation

Bookings must be submitted via email or the website contact form.

A contract is concluded when:

• Booking is confirmed in writing, and
• Payment is received or confirmed.

6. Prices & VAT

Prices are displayed in EUR or GBP depending on customer location:

EU (B2C): EUR prices include applicable VAT based on customer residence.

UK / Switzerland / Non-EU: Prices are exclusive of VAT unless expressly stated.

The final amount displayed before payment constitutes the binding total price.

B2B Customers: Reverse-charge rules may apply upon provision of a valid VAT ID.

7. Payment Terms

Payment must be made according to booking confirmation instructions.
We reserve the right to suspend or cancel services in case of non-payment.

8. Right of Withdrawal for All Customers Worldwide

All customers worldwide, including EU, UK, Swiss, and non-EU customers, have the right to withdraw from the contract within 14 days of contract conclusion without giving any reason.

• The 14-day withdrawal period begins the day after the contract is concluded or, for services starting immediately, on the day of booking.
• Clear written notice of withdrawal must be given before the expiry of the period. Email notification is sufficient.

Special notice for customers in Germany:

• According to §356 BGB, the statutory right of withdrawal applies, unless specific exceptions exist, e.g., services that are fully performed after express consent.
• By booking, customers acknowledge that they have been informed of their right of withdrawal and any applicable exceptions, and that withdrawal must be exercised within the statutory period unless otherwise agreed.

Notice for all other international customers:

• The right of withdrawal is subject to the applicable statutory provisions of the customer’s country of residence, where applicable.

9. Effects of Withdrawal & Early Performance

• If withdrawal occurs, payments will be refunded within 14 days.
• If the Customer expressly requests performance within the withdrawal period:
  
  • Early performance begins
  • A proportionate amount is payable

If services are fully performed after express consent and acknowledgement of loss of withdrawal rights, the right of withdrawal expires.

10. Exclusions from Withdrawal Right

The withdrawal right does not apply to:

• Fully performed services after consent
• Customised services
• Digital content once download/streaming begins
• Events and retreats with fixed dates
• B2B contracts

11. Retreats & Deposits

• Retreats are leisure services with fixed dates.
• No statutory 14-day withdrawal right applies.
• A non-refundable deposit secures participation.
• If cancelled by the organiser, all payments, including deposits, are refunded.
• We are not liable for travel or additional costs.

12. Cancellation Policy (Non-Statutory)

Outside statutory withdrawal rights, cancellation terms are governed by booking confirmation terms.
Refunds, where applicable, are issued via the original payment method.

13. Liability

• We are liable for intent and gross negligence.
• Liability for ordinary negligence is limited to foreseeable, typical damages.
• We are not liable for indirect or consequential damages.
• Mandatory statutory liability remains unaffected.
• Participation is voluntary and under the Customer’s responsibility.

14. Intellectual Property

All website content and materials remain our intellectual property.
Reproduction without written permission is prohibited.

15. Data Protection

Personal data is processed in accordance with UK GDPR and EU GDPR.
Further details are provided in the Privacy Policy.

16. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control.

17. Amendments & Severability

We may update these T&Cs. The version published at the time of booking applies.
If any provision is invalid, the remaining provisions remain effective.

18. Governing Law & Jurisdiction / Entire Agreement

All contracts are governed by the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer protection rules of the Customer’s residence country.

These T&Cs, together with the Privacy Policy, constitute the entire agreement.